In this highly digitalized world, if businesses want to maintain a competitive advantage, it is critical that they adopt the latest technologies that can help improve communication and facilitate faster, more effective and efficient processes. One of the best ways to update and optimize your company’s operations in Boston, Worcester, and surrounding areas is through Cloud Telephony. You have undoubtedly heard of the Cloud, but may be a bit confused on what exactly it means or how it can be used to benefit your company. That is where we come in!
What is Cloud Telephony?
Put simply, it is a way for businesses to migrate their legacy phone system and mobile devices to a data center that can be managed from anywhere. Sometimes referred to as Hosted PBX or Hosted VoIP, Cloud Telephony allows you to leverage innovative technology and services that enable instant, secure, and remote accessibility. When it is hosted in the Cloud, you can be sure that your data is stored in a secured place that offers more efficiency in your communications.
What are the Benefits of the Cloud?
Cloud Telephony provides Boston and Worcester companies with a wide range of advantages. Let us take a look at some of the ways in which using these telecommunication services can benefit you:
- Constant availability: When it comes to managing a successful business, communication is key. You must be able to reach both your staff and customers – and vice versa. When you are experiencing technical difficulties or service disruptions, it important that your office is still reachable. Moving your phone system to the Cloud is a way for you to ensure that, even in the event of an unexpected disaster, your numbers will still ring.
- Better integration for remote management: If you have multiple offices located both in and outside of the Boston or Worcester areas, Cloud Telephony is a must. Rather than using a premise-based phone system, a Hosted PBX puts everyone on the same integrated platform. In addition, it is a lot easier and quicker to add a new user. For example, if you onboard a new employee, you can log on to the web portal and add them in minutes – regardless of how much geographical distance is between you.
- Cost-savings: You already know that one of the most important aspects of running a business is consistently seeking opportunities to reduce costs without impacting performance. When it comes to your phone system, Cloud Telephony lets you do just that. Because you will not have to purchase phones or pay for training, you will be able to save money.
Switching to Cloud services is one of the simplest ways to transform your company. It will completely redefine and revolutionize the way you conduct both internal and external communications, manage projects, and protect your data.
Successfully switching to the Cloud
Migrating to a Hosted VoIP system can be a complicated process, which is why it is important you partner with the right service provider. At ITD Solutions, we are a telecommunications master agency that can help you find the Cloud Telephony solution in Boston or Worcester that will meet your specific needs at the lowest possible cost.
Our services make Cloud migration easy to understand and simple to implement. Because we handle all the technical aspects of it, you will be able to focus on what is most important to you: driving, improving, and optimizing your business strategy. When you work with ITD Solutions, you will get services that are customized to your organization and we ensure your Cloud Telephony and Business VoIP initiatives provide you with maximum value and the highest possible return on investment.
To learn more about Cloud Telephony in Boston or Worcester, or to set up a free consultation, contact us by email or by calling 888-542-8484.