Many people in Tampa get frustrated with their local internet service provider at one point or another. Whether you are not getting the services you signed up for, there are technical issues, or you simply are disappointed in the customer support, you need a company that doesn’t cause you frustration and stress. Here are a few reasons why your local ISP hasn’t worked out in the past, and what you can do to change it!
You Didn’t Read the Fine Print
Many ISPs have contracts with clients that contain a lot of fine print, where hidden details are kept out of sight. If you fail to pay close attention, you could miss out on crucial information such as throttling data, hidden fees, unexpected charges, and more. Always be sure to go through the contract thoroughly, and be on the lookout for mentions of “customer rights,” “user restrictions” and other similar terminology that may indicate a regulation on your freedoms.
The Customer Support is Sub-Par
Nothing is worse than awful customer support when you are trying to resolve an issue with your connectivity. If your local internet service provider in Tampa is not responsive to your requests for assistance, you may need to reconsider your choice.
Responsive. When you call tech support for a local internet service provider, chances are your connection is down or there is another serious issue preventing you from getting what you paid for. If they aren’t quick to reply and help you out, you need to move on to a better company in Tampa.
Knowledgeable. If you call or email about an issue and the person on the other end doesn’t know what you are talking about or how to resolve the issue, then they are wasting your time.
Trustworthy. You have to be able to rely on your support team to tell you the truth, give you the facts, and not trick you into raising your monthly bill.
You Aren’t Using ITD Solutions as a Local Internet Service Provider
When you team up with ITD Solutions in Tampa to get your internet set up, you are actively choosing a highly qualified, trained, and professional company that will help you get connected right away. There are many different packages available, and we can sit down with you to help determine the perfect package for your residential or commercial needs. Whether you need a super high-speed connection, telephone setups, video conferencing, or any other type of internet and data service, we are the one-stop shop you need. When you are ready to get started with a local internet service provider today, call us at 888-542-8484 for a free consultation.